We want to thank you for your help with Sponge over the last 14+ years. How did she become that age? She always seemed so young!
We were proud to be your first spay and from then on, whenever she had problems, from a cut leg through mucky ears to various tumours you were all there ~ vets, nurses and receptionists ~ to make it a positive experience and even fun! Dear Spongey wagged her tail throughout and we usually came out smiling. And at the end you were there to share our tears and give her the best send off.
Keep on doing what you do the way you do it because you have it spot on!
Hugs and kisses to you & Kevin & Wendy, Emma, Laura, Claire & Donna plus all other lovely members of staff!
Bless you all
“This is a wonderful surgery and well worth the drive from Chiswick. Wendy is a delightful person, I have total confidence in her. The first time I met Wendy was when she had to remove some teeth from Tosca, my cat. I was extremely emotional and neurotic – Tosca was fine! Wendy dealt with the whole thing with flying colours. I like the fact that your staff are not always trying to flog unnecessary products, which seems to be the practice in lots of other veterinary surgeries. I could not recommend your surgery more highly”.
Dear Christabel, Emily, Loren and other friends at Twickenham Vets,
This is just a note to thank you for inviting us to be a part of yesterday’s garden party. There was a lovely atmosphere and so nice for once to be at an event where lots of animals came along too. You did a brilliant job organising it all and we would love to hear your tips on arranging for the weather to be lovely too! Many many thanks from all of us at Hounslow Animal Welfare (http://www.haws-animals.org.uk)
Best wishes Heather, Chair of Trustees
“A friendly and welcoming veterinary practice where I am confident that my pets receive the best of care. Also has good disabled access, which in my experience is not found in many practices”.
Hi Kevin and Christabel,
On behalf of ARC (http://www.animalrescueandcare.org.uk) I would like to thank you for hosting the garden party on Saturday. It was an absolutely lovely event with a super atmosphere, and from what Emily has told me it was also a fabulous fundraiser. Please thank all the staff who worked so hard to make the day go well and also your clients who provided cakes, raffle prizes etc and who came and spent their money. However a particular thank you must go to you both for all your hard work hosting the event, cooking the delicious food, running tours of the practice etc. I do hope you were not left with too much clearing up at the end! With very best wishes, Karen — Karen Hide Animal Rescue & Care
“Just arrived home with my (now castrated)
“We travel away from our local area to bring our ferrets to you. They are our babies and we trust they are safe when in your hands. The staff are so friendly and welcoming, it’s like seeing old friends each time you visit! Many Thanks from Frodo, Fizz & Dave”
“Lovely, friendly vets who are very knowledgeable. I like it that they do a lot to support local charities”.
“Faultless – am so happy to have made the decision to come to Twickenham Vets. Professional, friendly and very helpful advice. Spoke warmly to our children about caring for their new bunnies and were really sincere. They care”!
“We moved vets after so many recommendations and it’s obvious why. For everyone here, caring for animals is a true vocation. Genuine love, care and concern combined with expertise not only putting our four cats and retriever at ease but also the human element! It’s the only veterinary practice Frodo doesn’t have to be dragged into. Thank you all so much. You’re the best”.
We feel incredibly fortunate to have stumbled upon Twickenham Veterinary Surgery (they came highly recommended via the river walking fraternity). Our crew 4 dogs and our dear old cat Ragz have been given the most wonderful care. Christabel & Wendy are so dedicated and work with a great team. Such a tenderness, vocation and a kind of magic lives at this surgery. We have laughed, we have cried, we have kept the faith. THANK YOU. ALL OF YOU. Julie & Martin Seager.
“I want to thank all at Twickenham Vets for looking after my cat so well, throughout her illness, and for helping her (and me!) so sensitively at the end. I appreciate the relaxed atmosphere at the surgery where I never felt rushed in appointments; I like the gentle way they treat their patients, and the fact that they effortlessly remember all about them from one visit to another. The charges are reasonable too, so that even though we had to visit often, I felt as much cared for as she was”.
“I have been taking my dogs to quite a few vets over the years and Christabel is one of the few very good vets I have found that I could count on one hand with four fingers missing. It makes moving very difficult, as finding someone else like Christabel I would say would be verging on the impossible”!
“After welcoming our first dog into the family last year, Twickenham Veterinary Surgery have supported us every step of the way. Nothing is too much trouble for the wonderful team, from general advice to seeing us 10 minutes before they close for an emergency appointment! I have never been made to feel silly or ignorant for asking questions (even when our pup was 12 weeks old and I was clearly being neurotic!). I have never had anything less than a positive experience at the practice and I recommend them to every pet owner that I meet, thank you!”
“I would never trust my pet with any other surgery. The staff are excellent, understanding and exceptionally knowledgeable. I have brought my cats to this Vet for years and have always been very happy. Highly recommended”.
“A very welcoming surgery, all the staff are very approachable and a treat is on hand for your pet when they have been seen! My Labrador is always happy to visit Twickenham vets!”
“Best vets in the area: very knowledgable, always offer great advice and have never felt they are trying to offer unnecessary treatments just to get more money (which I have experienced with other local vets). Never had a bad experience in the 6 years I’ve been going to them, couldn’t be more helpful and informative. Would highly recommend them”.
“Incredible practice with expert compassionate vets. We don’t even live locally anymore, but it’s well worth the drive!”
“I found your service via the Next Door” website. Over ten people recommended you over two days and I’m glad I registered with your service. Thank you Nic on reception and Adam who met with me and my puppy for everything. Brilliant service and more than happy to recommend you to family and friends.”
“We have always been confident that the practice puts animal welfare before profit, that is exactly how we feel about our four legged family members”.
“A welcoming,friendly, caring and understanding team who provide a professional service. Their love of animals shines through. I would highly recommend this practice to anyone”.
“Each and every vet, vet nurse and receptionist show huge care and concern. They’re extremely knowledgable about rabbits and exceed my expectations every time. Thank you all for making our regular trips the vet so less stressful, we know we’re in good hands, you’re all wonderful people”.
“All members of staff are friendly and caring. The vets are professional, approachable and always willing to answer questions and to deal with any concerns. The practice has an overwhelmingly welcoming and friendly atmosphere”.
“With a very nervous little dog who was cowering under the chair, lovely vet took time and care to reassure him. He didn’t want to leave! Always have wonderful caring service”.